Please fill out the form below to submit a service request.
After closing, emergency warranty service is available by calling the emergency numbers provided in your new home packet received at closing. Examples of emergency warranty service include plumbing leaks that cannot be contained, heat and air conditioning problems in extreme temperatures, total loss of power, or any condition that may present a health or safety hazard.

All other claims shall be addressed by calling the customer service department directly Monday through Friday 8:00 AM until 5:00 PM at (903) 509-2010, or you may submit your request using the form provided below.

*Date Purchase Closed:



*Daytime Phone:

Evening Phone:

*E-Mail Address:

*Briefly Describe the Problem:

After submitting this information you will receive an automatic confirmation that your claim was received. A warranty service representative will personally contact you by telephone within 48 hours.
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